Terms and conditions
How to book a course
To secure a place on an MiLC course, please complete the Application Form together with payment of a non-refundable deposit or book online at www.milc-uk.co.uk. You can also send us an email at milcuk@yahoo.co.uk and ask for more information. We can put you in touch with one of our agents.
Payment of fees
On receipt of the application and deposit (25% of the full fee) a letter of confirmation is sent with:
- an acceptance of enrolment letter
- certificate of fund required letter
- confirmation of accommodation letter (if accommodation was requested)
Conditions for cancelling or changing a course by the Student
- If MiLC receives the cancellation before the course starting date, the School will retain the deposit.
- After the course has started, a student must give 10 days’ written notice to the Principal of changes to or cancellation of a course. A cancellation fee equivalent to 1 week’s course fees will be charged. Refunds cannot be made for non-attendance, absence due to illness or any other cause.
- Any refund due when a course is changed or cancelled, or a holiday taken, will be reimbursed in student hours or paid to the person who paid for the student’s course at his/her home address at the end of the course. ‘End of the course’ here is defined as the last date of the course specified on the booking form (i.e. if a student books a 12 week course and decides to leave after 4 weeks s/he will not be refunded until 12 weeks after the start of the course).
- If a student is denied a student visa or a study permit and provides MiLC with a copy of the rejection letter on or before the first day of classes, MiLC will refund the course fee.
- If a student wishes to be absent from the course for 1 or 2 weeks for the purposes of taking a holiday s/he must give the Principal at least 2 weeks’ notice in writing.
- Students who choose to exchange their original choice of course for one of greater value must pay the difference between the two at the time of requesting the upgrade.
Change or Cancellation of a course by MiLC
Sometimes it is agreed between MiLC and a student that it would be beneficial for the student to be moved to another MiLC course. When this happens only a course of at least equivalent cost will be offered by MiLC.
MiLC reserves the right to cancel a course, or make changes to course arrangements, without liability, if forced to do so for reasons beyond its control. If this happened, the MiLC would seek to offer alternative arrangements, dates or venues.
If MiLC cancelled a course booked and paid for by a student in accordance with these terms other than for reasons beyond its control, and did not offer an alternative acceptable to the student, MiLC would pay compensation as follows:
- Where the cancellation is before the start of the course, compensation equal to the deposit paid by the student or
- Where the cancellation is after the start of the course, compensation equal to one week’s fees.
Liability and Insurance
Students should make sure that they organise their own travel insurance to cover medical costs and repatriation costs in the case of an illness or accident.
MiLC acts only as an intermediary between its students and travel organisations and between students and host families / student accommodation. Unless and to the extent caused by the MiLC’s negligence, MiLC cannot be held responsible for any delay or accident during a journey nor for any incident which may happen during the student’s stay with the host family / student accommodation. MiLC will, however, endeavour to defend the student’s interests in the event of breach of contract on the part of the travel organisation / the host family / student accommodation.
MiLC reserves the right not to allow on the course a student suffering from any illness, medical condition, or mental or physical disability which has not been disclosed on the Application Form.
Personal Information and Photographs
We use the personal information that you give us, including information about your health and religious or dietary requirements, to perform our contract with you. We may also use it to ensure that we comply with UK law, for internal training, or to send you further information about our courses and services. We do not share your details with third parties other than as necessary to perform our contract with you. The information you give us is kept securely on our computer system, If you do not want to receive further information from us, please write to us at the address below. Please contact us if you want to see a copy of the information we hold, or have questions about our use of your information.
MiLC reserves the right to use photographs taken during courses to illustrate its promotional material. If a student wishes that his or her photo should not appear in this material, they should write to the School within one month of the photo-shoot. These photos have no commercial or contractual value.
Further conditions specific to Young Learners (8-17 years)
MiLC reserves the right to issue disruptive students with a warning letter and, if there is no improvement in behaviour, to send them home at their parents’ expense.
MiLC further reserves the right to send home without a warning letter any student committing a serious offence, especially one involving the police, and to include the following: theft, smoking in any MiLC building, the possession of, purchase of or consumption of alcohol or illegal drugs.
Children on residential courses have evening activities and are not allowed to stay out unsupervised. Please note that MiLC cannot be held responsible for any incident whilst the student is out unsupervised.
Public and School Holidays
MiLC will be closed on the following dates during 2009:
- 13th February 2009
- 4th May 2009
- 25th December 2009 - 5th January 2010
MiLC will endeavour to compensate the student in teaching time due to local and national public holidays.